EXCELLENT  
  
 Based on 2981 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jordy 
 
 
 
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Positive experience all round. There contact person Isaac was very helpful and the trades team were fantastic, worked very efficiently, and left the space very clean.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 colin entwisle 
 
 
 
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The staff on the phones (Denieka & Marty) and guys on site were all super friendly and helpful.  We got hot water and airco done.  Excellent jobs all round.  Need follow up with airco setting, which was smooth and painless... Highly recommended
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Linda millar 
 
 
 
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Great company to deal with, I had a lot of questions and Isaac did well and was extremely helpful. ! The installation guys were respectful of my property and did a good job. All went very smoothly, I would recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 L Francis 
 
 
 
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Isaac was very helpful, when organising a heated water pump for me. Overall, communication was great and service outstanding.

I was told the water pump would be noisy, but it wasn’t at all
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 kelly Rogel 
 
 
 
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Great service, great communication with the new install of my hot water heater pump.
Installation escalated as old gas unit faulty and they installed it within 2 days.
The installers were knowledgeable and friendly.
Thanks to Issac who took the time to help explain the rebates and stayed on the phone the whole time to make sure all the details were entered correctly.
Would definitely recommend from my personal experience.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nichol Slaven 
 
 
 
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Ellie was informative and responsive to queries and team installed well and un time
What's not to like, good service and value
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 EJ 
 
 
 
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Couldn’t be happier with my experience with Carbon Savers. Moey and Nate were fantastic from start to finish, and the whole customer service team were so friendly, helpful and easy to deal with. The ducted HVAC system was installed smoothly and I’m really happy with the result.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jerry Winston 
 
 
 
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Carbon Savers installed our Emerald heat-pump hot water system.  During its warranty period, hot water at inside taps suddenly dropped to 'barely warm'.  Emerald's information booklets said to contact the supplier should this occur, which I did.

It's easy for a company to promise to provide high quality, rapid post-installation service.  It's something else for a company to live up to its promise and arrange quick on-site inspection that leads to immediate fixing of a post-installation problem.

A special thank you to Carbon Savers' Irish-accented lass who responded to a text in which I mentioned (while discussing a completely different product) that my first phone call to Carbon Savers (the previous day) had led to a trial solution for fixing a heat pump hot water problem, a solution that had not fixed the problem.

Without my needing to ask for special attention, a new, second request for company follow-up was lodged on my behalf. This led to a follow-up phone call from Carbon Savers.  When I explained what had happened, I was assured there would be an on-site visit the next morning...which happened as promised, with the hot water problem solved within a few minutes.

Emerald should be most pleased that a warranty service was provided so rapidly and effectively by Carbon Savers, thus preserving the reputation of Emerald's all-in-one hot water system.

From installation to helpful phone calls and texts, every step, including use of the Emerald App, leads me to recommend Carbon Savers without reservation.  The heat pump hot water system that Carbon Savers selected for our house -- with its limited installation space -- is now working well and, as hoped, substantially reducing the cost of providing our household with hot water (previously provided by an increasingly more expensive gas hot water system).

I am always happy to pay a fair price -- not necessarily the cheapest one advertised online -- when a product is backed by such outstanding post-installation service as we received from Carbon Savers.   Thanks to the entire Carbon Savers team, from sales to installation to post-installation services.  I have truly appreciated your collaboration and friendly, quick responses.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Shivam Ram 
 
 
 
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Had the most pleasant experience dealing with Ronan at Carbon savers. The whole process of booking and getting the installation done was made so easy. Thanks again team
  
 
  
 
 
 
   
 
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