Solutions › Heat pump hot water

Heat pump hot water

Same hot shower. Smaller bill.

A heat pump pulls warmth from the air to heat your water, using a fraction of the energy of an old system.

5.0

3,000+ Google reviews · also on Trustpilot

Talk to an expert

Ready to save? Let's make it happen.

Tell us a little about your home and what you’re keen on. We’ll come back with your options, and the rebates you could get. No sales pressure, no cookie-cutter systems, no jargon.

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What is a heat pump?

Like a fridge, in reverse.

A fridge moves heat out of the box to keep it cold. A heat pump does the opposite: it moves heat from the air into your water tank.

Moving heat takes far less energy than making it. That’s where your savings come from.

Heat pumps, explained

Watch it work.

Our quick animated explainer shows how a heat pump pulls warmth from the air to heat your water. No jargon, promise.

Why make the switch?

Save up to 75%

On your hot water energy costs with an electric heat pump, compared with an old electric system.*

*Your savings depend on your usage, tariff and the system you’re replacing.

Say goodbye to gas

No gas to burn for hot water, and one less bill if you go all-electric.

Rebates can help

Many homes can get money off. We check it for you, and organise all the paperwork.

Heat pump vs gas hot water.

Same hot showers. Here’s what changes when you make the switch.

The smart switchElectric heat pump

Gas hot water

Average running cost a year

$120

$395

Greenhouse gas over 10 years (average)

4.1 tonnes

8.5 tonnes

Average Life expectancy

10–20 years

10–15 yearsmarket average

Works with your solar

Yes. Run it on power you make yourself.

No. It runs on gas, a fossil fuel.

Averages only. Your running costs and emissions depend on your home, how much hot water you use and your energy tariff.

Systems we install.

We’ll recommend the right size and model for your household. Every heat pump comes with a 10-year tank warranty, 7 years on the compressor and 10 years on labour.

Emerald All-In-One Pro

Emerald’s top model, with higher efficiency and a quiet mode for night-time heating.

Specs

Tank sizes: 220 / 270 / 320 L
Efficiency: COP up to 5.2
Refrigerant: R290 (natural, low global warming potential)
Noise: 45 dB(A) in quiet mode
Operating range: −15°C to 43°C
Wi-Fi: built in, Emerald app

Emerald All-In-One Select

A simpler Emerald model, with the same tank sizes and Wi-Fi control.

Specs

Tank sizes: 220 / 270 / 320 L
Efficiency: COP up to 4.41
Refrigerant: R290 (natural, low global warming potential)
Noise: 50 dB(A)
Wi-Fi: built in, Emerald app

Rinnai Enviroflo

Australian designed and built, in tank sizes for small to large households.

Specs

Tank sizes: 180–340 L
Refrigerant: R290 (natural, low global warming potential)
Noise: from 45 dB(A)
Operating range: −7°C to 45°C

There's help out there. We'll help you find it.

Government programs can take a real chunk off the upfront cost. What you can get depends on where you live, your home and what you install, so we check it for you.

See all rebates →

Victorian Energy Upgrades (VEU)

Discounts on eligible energy-efficient upgrades.

Solar Homes Program

Solar panel and hot water rebates for eligible homeowners, and interest-free loans.

Eligibility criteria apply. We'll confirm what you're eligible for before you commit.

From first chat to first hot shower.

Tell us about your home

A few quick questions online, or a chat.

We work out what's worth it

A free energy assessment and a clear recommendation.

We help sort the rebates and install

Paperwork handled. Our team does the work.

You start saving

Lower bills and a comfier home.

Hear it from our customers.

“How I saved thousands of dollars on my gas & electricity bill”

Veronica, Carbon Savers customer

      EXCELLENT  
   Based on 3008 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   John gallimore 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our hot water heat pump failed after 12 months. They worked with the manufacter to replace within 24hrs. Great service, recommend Carbon Savers to all friends and family. Awesome...thanks.
  
 
      Posted on Google  
   
   Debbie Cantu 
 
 
 
 Trustindex verifies that the original source of the review is Google. I used Carbon Savers to install an air con unit and solar/battery.  They were amazing!  To the friendly first phone contacts and the guys that did the installation!  They are the best!  Can highly recommend them.
  
 
      Posted on Google  
   
   REBECCA TSERIMETHA 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fabulous service , Katie was amazing and thorough and was a simple
Process , definitely would recommend Katie and carbon savers !
  
 
      Posted on Google  
   
   danos malamoudas 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very good installation, Mark thank you.
  
 
      Posted on Google  
   
   Sandra Busuttil 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very professional all tradesman were more than happy to answer my questions. Great experience overall
  
 
      Posted on Google  
   
   Ashley Wall 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team are very friendly and extremely helpful. Our installation of our battery in Ruse was sooo smooth and the after-care has been great!
I would highly recommend them, to anyone else looking.
  
 
      Posted on Google  
   
   Nader Chalhoub 
 
 
 
 Trustindex verifies that the original source of the review is Google. I would like to thank Carbon Savers for my reverse cycle split system! And a special thank you to Michael and Holly for making its very easy and explaining everything very clearly, also thank you to the great team of installers for installing and explaining the system and also leaving it mess free. I will definitely recommend to family and friends!
  
 
      Posted on Google  
   
   Lyn Greenwood 
 
 
 
 Trustindex verifies that the original source of the review is Google. Exceptional customer service from Ronan. He was always polite and very helpful with every aspect of the purchase of our Emerald heat pump. I would highly recommend Carbon Savers.
  
 
      Posted on Google  
   
   Stacey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Was put into contact with carbon savers by their sister company Advantage Solar. I lucked out being connected with Luke who was very patient, not pushy at all and extremely knowledgeable. Top human and would highly recommend asking for Luke to help!
  
 
  
  
 
    Verified by Trustindex  Trustindex verified that these reviews were published on Carbon Savers's Google Business Profile. Learn more

Hot water questions, answered.

Am I eligible for the heat pump hot water rebate?

Eligibility depends on factors such as your property, existing hot water system and the new system being installed. Complete our quick eligibility check and our team will confirm which rebates may be available to you.

Can I replace my existing gas or electric hot water system with a heat pump?

Yes. Carbon Savers offers heat pump upgrades for homes with existing gas or electric hot water systems. Our team can assess your existing setup and help determine the right heat pump solution for your home.

How much will I need to pay after the rebate?

Your final cost will depend on your eligibility, existing hot water system, the system selected and any additional installation requirements. Carbon Savers can help check your eligibility and available rebates before confirming your upgrade cost.

Can Carbon Savers help me with the rebate process?

Yes. Carbon Savers can help check your eligibility and assist with the rebate application process, making it easier to access the government incentives available for your heat pump upgrade.

Are Carbon Savers' heat pump installations done by licensed professionals?

Yes. Every heat pump is installed by licensed, accredited Master Plumbers, in line with Australian standards. Carbon Savers is also a New Energy Tech Approved Seller, which means we follow a national code for fair sales, clear quotes and after-sales support.