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Home › Victorian Energy Upgrades
Victorian Energy Upgrades (VEU)
The VEU program can take a chunk off the upfront cost of eligible energy-efficient upgrades. We’ll help you explore your options for heat pump hot water and heating and cooling, and work out what you’re eligible for.
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The VEU program, explained
The Victorian Energy Upgrades program (VEU) is a Victorian Government program that helps homes and businesses use less energy and spend less on power bills. It does that by making energy-efficient upgrades cheaper to install.
Here’s how it works. When an accredited provider installs an eligible upgrade, the energy it saves earns certificates under the program. The value of those certificates comes back to you as a discount on the upgrade.
What you can get depends on the upgrade, the system you’re replacing and the program rules at the time. We’re an accredited provider of VEU in Victoria and ESS in NSW, so we help you work out what you’re eligible for and guide you through the paperwork.
Here’s what needs to line up for a VEU discount.
All Victorian households can take part, including private rentals.
The system you’re replacing needs to be more than 2 years old.
The new product must be VEU approved, with at least a 5-year warranty.
Contact an accredited provider before you buy. Discounts usually can’t be claimed after installation.
Program rules change from time to time. We’ll confirm what applies to your home before you commit.
Two of the biggest energy users in most homes are hot water and heating. Upgrade either one and you could spend less every day.
Swap an old gas or electric hot water system for an energy-efficient heat pump. It heats water using far less energy, so your hot water costs less to run. Eligible upgrades may qualify for a VEU discount.
Replacing an inefficient electric or gas system.
Combined with a Solar Homes rebate and an eligible locally made product.
Announced: from 1 March 2027, a gas water heater in an existing Victorian home must be replaced with an electric system.
Replace an old gas heater or an inefficient system with energy-efficient reverse cycle heating and cooling. One system keeps you warm in winter and cool in summer. Eligible upgrades may qualify for a VEU discount.
Replacing a room gas heater.
Replacing a ducted gas heater.
Covers single split, multi-head split and ducted systems.
Indicative discounts for households, as listed on energy.vic.gov.au. Your final discount depends on the system you replace and the one you install.
The exact process depends on the upgrade and the program rules at the time. Here’s what it looks like with us.
Tell us about your home and what you’d like to upgrade.
We look at the program requirements for your home and the system you’re replacing.
We recommend a system that suits your home and explain how the install works.
You’ll see the VEU discount, what you pay and the install details before anything’s locked in.
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More answers in the FAQ hub →
It’s a Victorian Government program that makes energy-efficient upgrades cheaper for homes and businesses. Accredited providers offer discounts on eligible upgrades, like heat pump hot water and reverse cycle heating and cooling.
They’re discounts, not cash back. When an accredited provider installs an eligible upgrade, the program’s incentive comes off your price. The amount depends on the upgrade, the product and the program rules at the time, so we’ll show you yours in your quote.
Victorian households can take part, including private rentals. Generally, the system you’re replacing needs to be more than 2 years old, the new product must be VEU approved, and you need to talk to an accredited provider before you buy. Renting? You’ll need your landlord’s OK before an install.
Heat pump hot water upgrades can be eligible, depending on the system you’re replacing and the product installed. Read more about heat pump hot water systems, or ask us to check your home.
Energy-efficient reverse cycle heating and cooling can be eligible, depending on what you’re replacing and the program conditions. See our energy-efficient heating and cooling options.
Ask us. Tell us about your home and what you’d like to upgrade, and we’ll check the VEU program and any other rebates you could get.
Sometimes. Some programs can be combined and others can’t, and the rules change. We’ll check what applies to your home before you commit. See rebates and savings for the programs we help with.
Fill in the quick form below and one of our energy experts will be in touch to talk through your options, and the rebates you could get.
Andrew Damianou
CEO, Carbon Savers
5 Nov 2026
Andrew Damianou
CEO, Carbon Savers
5 Nov 2026
Andrew Damianou
CEO, Carbon Savers
3 Nov 2026
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Find out which energy-efficient upgrades suit your home, and whether VEU discounts are available. No sales pressure, no cookie-cutter systems, no jargon.
